Maheswari, M. T., Yudistira , C. G. P., Rumini , N. L. P. I., Kasiani, K., Kencanawati, A. A. A. M., Marheni, L. and Sarjana, I. M. (2025) “Analysing the influence of customer satisfaction and brand trust on improving customer retention and loyalty”, Kajian Pendidikan, Seni, Budaya, Sosial dan Lingkungan. Badung, Bali, 2(1), pp. 42–55. doi: 10.58881/kpsbsl.v2i1.57.