Kajian Pendidikan, Seni, Budaya, Sosial dan Lingkungan

Kajian Pendidikan, Seni, Budaya, Sosial dan Lingkungan https://ojs.ympn2.or.id/index.php/KPSBSL <div class="page" title="Page 1"> <div class="layoutArea"> <div class="column"> e-ISSN: <a href="https://issn.brin.go.id/terbit/detail/20240407521027116">3047-4124</a> (<a href="https://issn.brin.go.id/terbit?search=3047-4124">SK. Nomor: 30474124/II.7.4/SK.ISSN/05/2024, tertanggal 02 Mei 2024</a>) </div> </div> </div> Kajian Pendidikan, Seni, Budaya, Sosial dan Lingkungan (KPSBSL) is an international peer reviewed and open access journal in education studies, art, cultural studies, social studies, economic, religion studies, political studies, language studies, environment studies and humanity studies. Its scope is international in that it welcomes articles from academics, researchers, graduate students and policy makers. All articles could be Indonesian or English. It publishes twice a year: March and September. The scope of journal: assessment and testing in learning and education; applied education methodologies and issues; education and teaching issues; culture and power in education; curriculum development and implementation; effective methods for teaching; diversity, multiculturalism and education; gender, language and higher education; language skills, development, and issues; learning and identity; literacy, bilingualism and bilingual education; and teacher training, gender and equality in language education. KPSBSL is indexed internationally by: SCOPUS (hopefully) Web of Science (Emerging Sources Citation Index) ERIC (Education Resources Information, US Department of Education) Sinta (Accredited by Indonesian Ministry of Research, Technology, and Higher Education) Index Copernicus EBSCO Open Access Cross Reference <a href="https://scholar.google.com/citations?view_op=list_works&hl=id&hl=id&user=mriiNQwAAAAJ">Google Scholar</a> Indonesia One Search Bielefeld Academic Search Engine Garba Rujukan Digital Kajian Pendidikan, Seni, Budaya, Sosial dan Lingkungan (KPSBSL) is under the publisher of Yayasan Mitra Persada Nusantara in collaboration with <a href="https://hajrabali.wordpress.com/2024/10/25/mou-kpsbsl/">Asosiasi Peneliti Bahasa, Sosial dan Budaya (APBSB)</a> Yayasan Mitra Persada Nusantara en-US Kajian Pendidikan, Seni, Budaya, Sosial dan Lingkungan 3047-4124 Ho Chi Minh's thought on human qualities and development strategy: Content and value https://ojs.ympn2.or.id/index.php/KPSBSL/article/view/94 The Vietnamese people represent the essence of Vietnamese culture, embodying unique characteristics that reflect both strengths and limitations. These qualities have been preserved and passed down through generations, shaping a distinct national identity. In the contemporary period of national renewal and integration, there is an urgent need to develop Vietnamese culture and human resources in line with the goals of sustainable development, while maintaining core cultural values. The objective of this study is to examine and highlight Ho Chi Minh’s perspectives on human development, especially the moral and ideological qualities that he believed essential for national progress. It further explores how these ideas can be integrated into current strategies for cultural and human development in Vietnam. This research employs a qualitative method using document analysis. Primary and secondary sources, including Ho Chi Minh’s speeches, writings, and relevant scholarly literature, were reviewed to identify key themes and principles related to human development. The analysis reveals that Ho Chi Minh emphasized the role of humans as both the driving force and ultimate goal of national development. He advocated for the cultivation of ethics, education, labour discipline, patriotism, and international solidarity. These values remain highly relevant in the current globalized context, where Vietnam faces both opportunities and challenges in cultural preservation and modernization. In conclusion, applying Ho Chi Minh’s human development philosophy in contemporary Vietnam offers a strategic foundation for nurturing citizens who are morally grounded, intellectually capable, and culturally confident—fostering national progress while maintaining cultural identity. Vu Kim Diem Tran Nho Huong Pham Linh Chi Copyright (c) 2025 Vu Kim Diem , Tran Nho Huong, Pham Linh Chi https://creativecommons.org/licenses/by-nc-nd/4.0 2025-09-15 2025-09-15 2 2 67 76 10.58881/kpsbsl.v2i2.94 The influence of leadership style and work environment on the performance of front office department employees at The Laguna Hotel, Nusa Dua https://ojs.ympn2.or.id/index.php/KPSBSL/article/view/132 This study aims to analyze the influence of leadership style and work environment on employee performance in the Front Office Department of Hotel The Laguna, Nusa Dua. The research background indicates existing issues related to the new leadership style and a perceived unconducive work environment in the department, which potentially affect performance. This research employed a quantitative approach with leadership style (X1) and work environment (X2) as independent variables, and employee performance (Y) as the dependent variable. The study's population consisted of all 30 employees of the Front Office Department at Hotel The Laguna, Nusa Dua. A census sampling technique (saturated sample) was used, where the entire population served as respondents. Primary data were collected through online questionnaires disseminated via Google Forms. Data analysis was performed using multiple linear regression analysis with the aid of IBM SPSS Statistics version 27 software, preceded by data quality tests (validity and reliability) and classical assumption tests (normality, multicollinearity, heteroscedasticity, linearity). The results indicate that: (1) Leadership style does not significantly affect the performance of Front Office employees, thus Hypothesis 1 is rejected. (2) The work environment positively and significantly affects the performance of Front Office employees thus Hypothesis 2 is accepted. (3) Leadership style and work environment simultaneously (together) positively and significantly affect the performance of Front Office employees thus Hypothesis 3 is accepted. Eleonora Angelika Handojo Lily Marheni I Wayan Siwantara Copyright (c) 2025 Eleonora Angelika Handojo, Lily Marheni, I Wayan Siwantara https://creativecommons.org/licenses/by-nc-nd/4.0 2025-09-15 2025-09-15 2 2 77 87 10.58881/kpsbsl.v2i2.132 An operational assessment of housekeeping services in fulfilling guest requests: A case study of Rby Bali https://ojs.ympn2.or.id/index.php/KPSBSL/article/view/119 This study aims to evaluate the handling of guest requests in the housekeeping department of RbyA Bali, a five-star resort in South Kuta, Bali. The primary objectives are to analyse how guest requests are managed operationally and to identify the challenges faced by the housekeeping staff in adhering to the Standard Operating Procedures (SOPs). A qualitative descriptive method was employed in this research, using observation, interviews with housekeeping coordinators and staff, and documentation review as data collection techniques. The analysis followed a thematic approach to identify patterns and categories in request handling processes and challenges. The results reveal that while the hotel has a structured SOP in place, there are recurring issues in communication flow, time efficiency, and coordination between departments that affect service consistency. Some guest requests—such as extra amenities, turndown services, or special room arrangements—are not always fulfilled promptly, often due to a mismatch in workforce allocation or lack of digital coordination tools. Despite these challenges, the staff demonstrates a high commitment to guest satisfaction. The study concludes that effective handling of guest requests is crucial to enhancing service quality and maintaining a luxury brand image. Improvements are needed in administrative systems, training, and inter-departmental communication. The findings are expected to support operational refinement and serve as a reference for hospitality students and professionals seeking to improve guest service experiences. Ni Made Kami Elisa Putri I Komang Mahayana Putra Majid Wajdi Muhammad Ahmad Mazher Copyright (c) 2025 Ni Made Kami Elisa Putri, I Komang Mahayana Putra, Majid Wajdi. Muhammad Ahmad Mazher https://creativecommons.org/licenses/by-nc-nd/4.0 2025-09-15 2025-09-15 2 2 88 101 10.58881/kpsbsl.v2i2.119 Pengembangan media e-comic untuk menumbuhkan sikap tanggung jawab pada siswa di SD Negeri 1 Seulalah https://ojs.ympn2.or.id/index.php/KPSBSL/article/view/107 This study aims to develop e-comic based learning media to foster a sense of responsibility for mutual cooperation in students at SD Negeri 1 Seulalah. E-Comic media was chosen because of its interactive and visual potential that is interesting for elementary school students, so it is expected to improve understanding and motivation to learn social character. The study used the ADDIE development model consisting of five stages: Analysis, Design, Development, Implementation, and Evaluation. Data were collected through observation, interviews, documentation, and question instruments distributed to 20 grade V students. The results of the analysis showed that e-comic media received a very good response with an average score of 96.75, which is included in the "very good" category. E-comic media has proven to be effective in conveying moral messages in an interesting, easy-to-understand way, and relevant to students' daily lives. The results of the study showed that the developed e-comic media is feasible to use and effective in fostering a sense of responsibility in mutual cooperation based on student responses. This media is recommended as an alternative learning media for Character Education in Elementary Schools. Rinanda Ramadhani Lhutfia Wahyu Safutri Copyright (c) 2025 Rinanda Ramadhani, Lhutfia Wahyu Safutri https://creativecommons.org/licenses/by-nc-nd/4.0 2025-09-15 2025-09-15 2 2 102 114 10.58881/kpsbsl.v2i2.107 An evaluation of purchasing department strategies in handling food and beverage operations in five-star hospitality settings https://ojs.ympn2.or.id/index.php/KPSBSL/article/view/118 This study aims to analyse the handling and procurement of food and beverage (F&B) products by the Purchasing Department at The Westin Resort Nusa. As a core operational area in the hospitality industry, efficient F&B management significantly influences guest satisfaction and operational costs. The objective of this research is to assess how the purchasing department manages supplier selection, procurement processes, stock monitoring, and coordination with the kitchen and F&B service teams to ensure product availability, quality, and cost-efficiency. The study employs a qualitative descriptive method, using interviews, observations, and documentation as primary data collection techniques. Interviews were conducted with key purchasing staff and F&B personnel to understand workflows, procurement standards, and challenges faced. Observations of daily procurement activities and stock handling were also carried out, along with document reviews including purchase orders, vendor records, and inventory reports. The analysis reveals that the purchasing department plays a pivotal role in maintaining the consistency of raw material quality while balancing cost-effectiveness. Key strengths include a well-established supplier network, digitalized procurement records, and adherence to hotel SOPs. However, challenges were found in managing fluctuating supply prices, occasional delays in delivery, and the need for stronger interdepartmental communication. The study concludes that while the purchasing system is generally effective, it requires continuous monitoring, vendor performance reviews, and integration with inventory systems to enhance real-time responsiveness. These improvements are crucial for sustaining high service standards in the resort’s F&B operations. Ni Putu Eka Pratiwi Made Ayu Jayanti Prita Utami Majid Wajdi Sneha Chaurasiya Copyright (c) 2025 Ni Putu Eka Pratiwi, Made Ayu Jayanti Prita Utami, Majid Wajdi, Sneha Chaurasiya https://creativecommons.org/licenses/by-nc-nd/4.0 2025-09-15 2025-09-15 2 2 115 125 10.58881/kpsbsl.v2i2.118 Kontribusi kegiatan ekstrakurikuler paduan suara terhadap peningkatan prestasi akademik di tingkat sekolah menengah https://ojs.ympn2.or.id/index.php/KPSBSL/article/view/108 This study aims to investigate the relationship between students' participation in choir extracurricular activities and the improvement of their academic achievement. Extracurricular activities are believed to not only enrich students’ social and emotional experiences but also positively influence their concentration, discipline, and learning motivation, which ultimately contribute to better academic performance. This research employs a quantitative approach with a correlational method. The population includes students actively involved in choir activities at a public senior high school in Bjms. A purposive sample of 50 students was selected for the study. Data were collected through a questionnaire measuring the level of extracurricular participation and documentation of students' latest academic scores. The data were analysed using Pearson Product-Moment correlation with the assistance of statistical software. The findings reveal a positive and significant correlation between the level of participation in choir activities and students’ academic achievement. The higher the frequency and intensity of student involvement in choir extracurricular activities, the better their academic performance tends to be. The study concludes that schools should provide stronger support for extracurricular development, particularly choir programs, as these activities can serve as a means of character building and holistic academic enhancement for students. Berliana Safitri Sherly Nurhikmah Putri Dyah Indriyani Copyright (c) 2025 Berliana Safitri, Sherly Nurhikmah, Putri Dyah Indriyani https://creativecommons.org/licenses/by-nc-nd/4.0 2025-09-15 2025-09-15 2 2 126 139 10.58881/kpsbsl.v2i2.108 Digital transformation in administrative mail management: Evaluating NADIA’s impact on accuracy, speed, and compliance https://ojs.ympn2.or.id/index.php/KPSBSL/article/view/121 This study aims to examine the procedure for managing incoming letters using the NADIA (Naskah Dinas InJourney Airports) application at PTAPI. The implementation of the NADIA application represents a shift from conventional manual correspondence to a more integrated, digital-based document management system. The objective of this research is to describe and evaluate the effectiveness, efficiency, and challenges of managing incoming correspondence through the NADIA system. A qualitative descriptive method was employed, using data collection techniques such as observation, interviews with key administrative personnel, and documentation review of incoming letters and related correspondence procedures. The analysis focused on stages of the incoming mail process, which include document receipt, classification, digital distribution, and archiving, all facilitated by the NADIA system. Findings show that the NADIA application has significantly improved the traceability, accuracy, and timeliness of handling incoming letters. It allows better monitoring, reduces document loss, and promotes environmentally friendly practices by minimizing paper use. However, several challenges were identified, such as limited training for users, occasional technical issues, and adaptation barriers among senior staff. The study concludes that while the NADIA application enhances administrative efficiency, its effectiveness depends largely on adequate socialization, infrastructure readiness, and continuous technical support. It is recommended that PTAPI improve training and provide user support to optimize the application’s potential and ensure consistent use across departments Ni Kadek Sinta Septiadana I Made Widiantara Majid Wajdi Augustine Etim Effiong Copyright (c) 2025 Ni Kadek Sinta Septiadana, I Made Widiantara, Majid Wajdi, Augustine Etim Effiong https://creativecommons.org/licenses/by-nc-nd/4.0 2025-09-15 2025-09-15 2 2 140 151 10.58881/kpsbsl.v2i2.121 Pengembangan buku cerita untuk meningkatkan karakter tanggung jawab siswa di sekolah dasar https://ojs.ympn2.or.id/index.php/KPSBSL/article/view/106 This study was motivated by the lack of research on instilling discipline character values among 5th grade elementary school students, although this has a significant impact on children's character development. The purpose of this study was to develop a story e-book that can instill discipline values in students. The method used was research and development with the ADDIE model, involving students as participants in product trials. Data were collected through questionnaires to measure the acceptability of the e-book. The results showed that the e-book was well received, with an acceptance percentage reaching 83%. This finding suggests that the use of interactive media in learning can increase student interest and help them understand the importance of discipline. This study concludes that the development of e-books is effective in instilling discipline character. Penelitian ini dilatarbelakangi oleh kurangnya penelitian mengenai penanaman nilai karakter disiplin di kalangan siswa kelas 5 SD, meskipun hal ini memiliki dampak signifikan terhadap perkembangan karakter anak. Tujuan dari penelitian ini adalah untuk mengembangkan e-book cerita yang dapat menanamkan nilai disiplin pada siswa. Metode yang digunakan adalah penelitian dan pengembangan dengan model ADDIE, melibatkan siswa sebagai partisipan dalam uji coba produk. Data dikumpulkan melalui angket untuk mengukur keberterimaan e-book. Hasil penelitian menunjukkan bahwa e-book tersebut diterima dengan baik, dengan persentase keberterimaan mencapai 83%. Temuan ini menunjukkan bahwa penggunaan media interaktif dalam pembelajaran dapat meningkatkan minat siswa dan membantu mereka memahami pentingnya disiplin. Penelitian ini menyimpulkan bahwa pengembangan e-book efektif dalam menanamkan karakter disiplin Lhutfia Wahyu Safutri Nurul Faizah Shafina Shafina Fatahillah Fatahillah Copyright (c) 2025 Lhutfia Wahyu Safutri, Safina, Nurul Faizah, Fatahillah https://creativecommons.org/licenses/by-nc-nd/4.0 2025-09-15 2025-09-15 2 2 152 164 10.58881/kpsbsl.v2i2.106 Optimizing contract document management: A case study of the legal and compliance unit at PTAPI https://ojs.ympn2.or.id/index.php/KPSBSL/article/view/120 This study investigates the procedures for managing contract documents at the Legal & Compliance Unit of PTAPI. The objective is to examine the existing workflow related to the handling and archiving of agreement documents and to identify key challenges, especially concerning the retrieval of signed contracts by business partners. Employing a descriptive qualitative research method, data were collected through direct observation, in-depth interviews with legal staff, and a thorough review of institutional documentation. The research findings reveal that while the unit processes more than 300 contract agreements annually, there is no formalized procedure regulating the timeline for business partners to collect their signed documents. This has resulted in the accumulation of uncollected contracts, physical storage congestion, increased administrative burdens, and reduced staff productivity. Key contributing factors include the absence of an internal standard operating procedure (SOP), lack of enforcement policies or sanctions for delays, limited digital document archiving, and inadequate communication or notification systems directed at partners. The study emphasizes the urgent need for establishing standardized document retrieval protocols, implementing structured deadlines for collection, automating partner notifications, and investing in digital documentation systems. By adopting these strategies, the Legal & Compliance Unit can enhance its administrative efficiency, reduce legal risks, and improve overall service quality. Furthermore, the results offer valuable insights and practical policy recommendations that can be adapted by similar units in other corporate or public-sector environments seeking to improve contract lifecycle management. Ni Kadek Wanda Maheswari Pertiwi Ni Ketut Lasmini Majid Wajdi Shiva Raj Ghimire Copyright (c) 2025 Ni Kadek Wanda Maheswari Pertiwi, Ni Ketut Lasmini, Majid Wajdi, Shiva Raj Ghimire https://creativecommons.org/licenses/by-nc-nd/4.0 2025-09-15 2025-09-15 2 2 165 175 10.58881/kpsbsl.v2i2.120 The exploring the role of Balinese gamelan in shaping tourist experiences and tourism growth in Bali https://ojs.ympn2.or.id/index.php/KPSBSL/article/view/61 Balinese Gamelan, as a key aspect of Balinese culture, significantly influences cultural tourism and tourist visits. This research analyzes how gamelan, an integral part of Balinese religious rituals and celebrations, contributes to a unique tourist experience. By incorporating elements such as local wisdom, cultural preservation, and the creative economy, the study shows that gamelan performances serve not only as entertainment but also as a means to introduce and preserve local traditions for visitors. Using a qualitative approach, data was collected through interviews with gamelan musicians, and tourists, along with direct observations at various cultural events. The results indicate that tourists' involvement in gamelan experiences enhances their understanding of Balinese culture and strengthens the values of cultural preservation. The research concludes that gamelan is not just a tourist attraction, it also plays an essential role in supporting sustainable tourism and raising awareness about the importance of maintaining cultural heritage in the modern era. I Kadek Wisnu Dwipayana Majid Wajdi M. Agus Sutiarso Muhammad Zulfan Kalita Joseph Aruku Copyright (c) 2025 I Kadek Wisnu Dwipayana, Majid Wajdi, M. Agus Sutiarso, Muhammad Zulfan, Kalita Joseph Aruku https://creativecommons.org/licenses/by-nc-nd/4.0 2025-09-15 2025-09-15 2 2 176 187 10.58881/kpsbsl.v2i2.61